Job Posting


Patient Access Registrar
Job Summary:

Patient Access Registrars perform all registration and hospital admission functions across St. Mary’s Health or Clearwater Valley Health locations. Collect patient and insurance information essential for clean claims billing, collect patient co-payments and cost share, verify insurance eligibility, process admissions, transfers and discharges. Provide required patient and transfer information to medical staff and enter into the electronic medical record. Obtain patient signatures on hospital, clinic, and CMS-required forms. Greets patients and visitors in a friendly and courteous manner. Demonstrates respect and understanding of confidentiality for patients, staff and others. Maintains HIPAA Privacy Standards and follows all clinic and hospitals policy and procedures, as well as federal and state regulations governing the registration process.

Essential Job Functions:

•Register and direct patients through the Emergency Department, outpatient, and clinic registration areas of all hospital and clinic locations.
•Collect demographic and insurance information at the point of service
•Verify insurance coverage to ensure accurate billing.
•For uninsured patients, refer to Financial Counseling to identify and link potential payer coverage.
•Collects pre-arranged or self-pay deposits, and point of service copayments
•Obtain patient signature on all required registration forms (i.e., Consent, Health Risk Assessments, and other CMS-required forms).
•Scan insurance and identification cards into the Electronic Medical Record.
•Communicate to clinical departments the patient information relevant to patient advocacy and care, as obtained through the registration process.
•Provides excellent customer service and supports the patient experience
•Completes mandatory training
•A certain degree of creativity and latitude is required
•Familiar with standard concepts, practices, and procedures within the Patient Access industry
•Relies on experience and judgment to plan and accomplish goals.
•Complies with all Clearwater Valley & St. Mary’s Health confidentiality and HIPAA standards
•Relies on experience and judgment to plan and accomplish goals
•Regular and predictable attendance is an essential job function
•Competent to meet age specific needs of the unit assigned
•Performs other related duties as assigned

Minimum Qualifications:

•High School diploma or equivalent required
•Minimum of 1 year customer service preferred
•One year of experience and/or education in front office procedures preferred
•Proficient in business office practices and computer applications
•Exhibits excellent written and verbal communication skills, with a focus on customer service and the patient experience.
•Prior medical office and/or hospital business office experience highly desirable
•Basic medical terminology preferred
•Ability to adapt to a rapidly growing and changing work environment

PRN, as needed

SMH is EOE

Additional Information
Position Type : Full Time
Shift : Day

Closing Date: 02/16/2023
Contact Information
Lynne Herring - Director of Human Resources
Human Resources
301 Cedar Avenue
Orofino, ID 83544
Email: lynne.herring@kh.org
Phone: 208-476-8087
Fax: 208-476-7985

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